or search frequently asked questions:
How do I return the unopened LED grow lights?
If the item is unopened or the light is still on the way, you may contact us firstly to have a full refund but we will not refund the original shipping cost, please kindly note that any freight collect is not accepted and customers should be responsi...Read the FULL answer
If the item is opened and unused, can I return it to you?
If the light is opened but you did not use it, please re-pack well, and take pictures to show us that everything is in the same original condition as the one we shipped to you, and that there is no damage. You can return the light to our warehouse or...Read the FULL answer
What if my light was damaged when I received it?