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Frequently Asked Questions

or search frequently asked questions:

Why Unit Farm take CREE and OSRAM LED?

Why Unit Farm take CREE and OSRAM LED?


How do I cancel my order?
How do I know my order status?


How do I return the unopened LED grow lights?
If the item is opened and unused, can I return it to you?
What if my light was damaged when I received it?


What payment method does UNITFARM accept?
Can I ship to a different shipping address with PayPal payment method?
What should I do if I cannot check out successfully?


How long until I receive my package after I have paid for my order?
What shipping methods do you use?
Can you offer a discount on shipping charges?
How do I track my package?
Does the shipping cost include the duty/import fees?
Do you ship to PO Box?