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Shipping
or search frequently asked questions:
How long until I receive my package after I have paid for my order?
Usually, processing & shipping of your order from our warehouse is 1-3 business days. Delivery usually takes around 2~10 days from the time your package leaves our warehouse, depending on your location....
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What shipping methods do you use?
AU Post or Direct Freight for shipments within Australia, UPS and Fedex for shipments within United States, Yodel for the United Kingdom, etc. As to international shipping from China, the lights will be shipped via Fedex, UPS, DHL, EMS, etc. If you w...
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Can you offer a discount on shipping charges?
A: Warehouse shipping: We are unable to offer any discount on shipping at this time as we are bound by charges presented to us by the shipping companies.
B: International Express shipping: If your order is more than 21kg,you may qualify for a discou...
Read the FULL answerB: International Express shipping: If your order is more than 21kg,you may qualify for a discou...
How do I track my package?
Once your order leave our warehouse, we will send you an email with tracking information. You may track your package on the shipping carrier’s official website....
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Does the shipping cost include the duty/import fees?
Please kindly note that the shipping cost does not include any duty or importation fees. The shipping carrier will pay the duty for you in advance and you will in turn pay the carrier when the package is delivered to you....
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Do you ship to PO Box?
Unfortunately, we do not ship to PO Box due to security reasons. Please kindly leave a physical shipping address for your order, otherwise, it cannot be processed (we can ship to PO box if shipment is from China)....
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